Automate the AdminGenerate Revenue

Built for RIAs, Investment Advisors & Insurance Agencies

Get Back 15+ Hours Every Week

You’re losing $10,000+ every month playing administrative phone tag. Financial advisors don't build $100M+ practices by chasing unsigned account applications, following up repeatedly just to schedule a review, or answering the same routine client questions every single day. Every minute you and your team spend on administrative friction is a minute you’re NOT meeting with clients and gathering new AUM.

Max is your Virtual Investment Officer (VIO). He handles your client support, books your review meetings, and collects missing paperwork on total autopilot.

  • Fill Your Calendar Without Lifting a FingerMax calls your existing clients, handles the back-and-forth scheduling hassle, and drops booked review meetings straight onto your calendar.
  • Instant Client Support & InquiriesOffloads 80% of repetitive daily phone calls. Max instantly answers routine questions about rates, performance summaries, fees, or account details with precision.
  • Stop Chasing Paperwork & Signed FormsNever hunt down missing applications, transfer forms, or e-signatures. Max follows up until the paperwork is submitted so onboarding never stalls.
  • Turn Web Leads into Booked Clients in 30 SecondsWhen a prospect hits your site, Max calls them instantly, screens them, and books qualified leads into your schedule before they reach another firm.
  • Automate the Grunt Work You HateFrom year-end reminders to routine check-ins, delegate the tedious phone tasks that suck up your day so you can focus on high-value relationships.
A professional male financial advisor smiling at a modern office desk

Hear Max in Action

What's Today's T-Bills Rate?Max VIO Simulation
0:000:00

Listen to how Max, your virtual investment officer, provides 24/7 after-hours availability to answer a client's urgent T-Bill question, demonstrates daily awareness by reminding the client to check the updated rate in the morning, and showcases the competitive advantage of round-the-clock service.

Independently Verified Research

The Cold, Hard Numbers
Behind Wasted Admin Hours

Verifiableresearch from reputable industry firms proves that administrative friction and slow response times directly cost advisors and agents revenue.

Fidelity Time Study

60%

Total Advisor Time Lost to Admin Work

Industry benchmark data shows financial advisors spend 6 out of every 10 hours on administrative friction, compliance, and back-office management instead of advising clients.

Verify via Fidelity / eMoney Advisor Study
Practice Management Benchmark

$270,000

Lost Revenue per $1M Practice

Reclaiming just 5 administrative hours per week and shifting them back to client meetings yields an average 27% increase in annual firm revenue.

Verify via Fidelity Practice Management
Onboarding & CRM Audit

12–15 hrs

Wasted Weekly Chasing Documents & Data Entry

Wealth management practices waste up to 15 hours every single week manually collecting missing paperwork, chasing signatures, and inputting CRM details.

Verify via Docupace Research
Kitces Research Benchmark

2.2x

Higher Firm Turnover from Admin Fatigue

Advisors burdened by heavy administrative workloads are more than twice as likely to consider leaving their practice due to operational burnout.

Verify via Kitces Advisor Productivity Study

How to Get Started

Five simple steps to reduce admin headache and generate more revenue.

  1. 01

    Call Max

    Dial the demo line right now. Test the response speed, test the voice, and see exactly what your callers will experience. Zero setup required.

  2. 02

    Experience Your Virtual Officer

    Hear how a live Virtual Officer greets, routes, and captures every incoming call instantly. No hold times, no missed leads, no robotic menus.

  3. 03

    Book Your Discovery Call

    Map out where your practice is bleeding hours. Show us where administrative friction, missing documents, and calendar back-and-forth are costing you money.

  4. 04

    We Build Your Custom Virtual Officer

    We tailor your Virtual Officer directly to your practice. It learns your specific language, intake criteria, calendar rules, and client follow-up protocols.

  5. 05

    Reclaim 15+ Hours Every Week

    Offload support calls, scheduling, and document chasing to your Virtual Officer. Stop doing low-value admin tasks and put that time back into growing your revenue.

Testimonials

Illustrative examples reflecting the experiences and outcomes commonly reported by our clients.

  • Portrait of David Reinhardt, RIA founder

    David Reinhardt

    Founder, RIA

    “We used to lose 12+ hours every week just playing phone tag to book annual reviews. The second we put Max on it, our calendar filled up automatically, and my advisors went straight back to closing high-net-worth clients.”
  • Portrait of James Whitfield, senior wealth advisor

    James Whitfield

    Senior Wealth Advisor

    “Chasing clients for missing tax returns and opening new account forms was completely choking our onboarding pipeline. Max handles the entire document chase automatically—what used to drag on for three weeks now gets done in days.”

Meet the Founder

Portrait of Joe Chia, Founder of My Virtual Officer

Joe Chia

Founder, Operator & Lead Developer

Why I Built My Virtual Receptionist

Having spent over 10 years working in financial services as an investment relationship officer and Financial Advisor, I know the exact operational bottlenecks that paralyze wealth management practices and insurance agencies.

I've lived the nightmare of gathering compliance information to satisfy strict FINRA and SEC standards while racing against the clock to get a client's capital deployed. I know how painful it is when a new account opening stalls for over a week—or an ACAT asset transfer grinds to a halt—simply because of a missing signature, an outdated ID, or an unreturned phone call. When accounts don't open, money sits in limbo, clients get frustrated, and firm growth stops cold.

That is why I created Max and Kelly. They aren't generic, off-the-shelf software built by engineers who have never worked in a practice. They were trained directly on my deep, first-hand understanding of the exact administrative traps that drain advisor hours and choke firm revenue.

Why Practices Trust Us

As the lead developer, I personally configure and optimize every Virtual Officer model specifically for your firm. We eliminate operational drag through two core pillars:

Pillar 1: An Unbreakable 24/7 Intake Safety Net

High-net-worth prospects and time-sensitive policyholders don't leave voicemails—they call your competitor. Our Virtual Officers answer every inbound call on Ring 1—24/7/365. They answer routine questions, gather intake information, and capture leads instantly, even during market hours, lunch breaks, and after hours.

Pillar 2: Automated Administrative Execution

We eliminate back-office friction by automating your most time-consuming administrative workflows. From booking annual review meetings directly into your calendar to executing systematic follow-ups for missing documents and expired IDs, we turn manual friction into a background machine.

Our Core Commitment

When you partner with us, your practice becomes significantly more efficient, scalable, and far more profitable.

By offloading routine calls and document chasing to your dedicated Virtual Officer, we help you eliminate administrative burnout and protect your team's valuable capacity. Your advisors and staff stop getting pulled into operational friction and spend their time where it actually matters—building high-value client relationships, growing your AUM, and writing new premium.

Let's Talk

Ready to offload repetitive admin work and grow your revenue?

Book a discovery call and we'll customize a Virtual Officer for your business to automate repetitive administrative tasks and free up 15+ hours every week for revenue-generating work.

Client Success

joe@myVRteam.com

Customer Support

support@myVRteam.com